diff --git a/lib/Service/TicketService.php b/lib/Service/TicketService.php
index b96fada..106b139 100644
--- a/lib/Service/TicketService.php
+++ b/lib/Service/TicketService.php
@@ -50,7 +50,11 @@ class TicketService {
 
 	public function findAll(string $userId): array {
 		$dbTickets = $this->ticketMapper->findAllForUser($this->getOrCreateUser($userId));
-		return array_map(function ($ticket) { return $this->resolveTicket($ticket); }, $dbTickets);
+		return array_filter(array_map(function ($ticket) {
+			return $this->resolveTicket($ticket);
+		}, $dbTickets), function ($resolvedTicket) {
+			return $resolvedTicket['status'] !== "error";
+		});
 	}
 
 	/**
diff --git a/src/Ticket.vue b/src/Ticket.vue
index 7635e9a..49eca11 100644
--- a/src/Ticket.vue
+++ b/src/Ticket.vue
@@ -56,7 +56,7 @@ export default {
 				elementWebFrame.src = 'about:blank'
 				elementWebFrame.onload = function() {
 					const textElement = elementWebFrame.contentDocument.createElement('strong')
-					textElement.innerText = 'Textchat nicht verfügbar. Es ist noch kein Helfer zugewiesen.'
+					textElement.innerText = 'Textchat nicht verfügbar. Es ist noch kein(e) Helfer*in zugewiesen.'
 					elementWebFrame.contentDocument.body.appendChild(textElement)
 					elementWebFrame.onload = undefined
 				}