124 lines
4 KiB
PHP
124 lines
4 KiB
PHP
<?php
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namespace OCA\UPschooling\Service;
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use Aryess\PhpMatrixSdk\Exceptions\MatrixException;
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use Aryess\PhpMatrixSdk\Exceptions\MatrixHttpLibException;
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use Aryess\PhpMatrixSdk\Exceptions\MatrixRequestException;
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use Exception;
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use OCA\UPschooling\Db\MatrixTicket;
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use OCA\UPschooling\Db\MatrixUser;
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use OCA\UPschooling\Db\TicketMapper;
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use OCA\UPschooling\Db\UserMapper;
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use OCA\UPschooling\Exceptions\RoomNotFoundException;
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use OCP\AppFramework\Db\DoesNotExistException;
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use OCP\AppFramework\Db\MultipleObjectsReturnedException;
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class TicketService {
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/** @var MatrixService */
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private $matrix;
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/** @var TicketMapper */
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private $ticketMapper;
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/** @var UserMapper */
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private $userMapper;
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public function __construct(MatrixService $matrix, TicketMapper $ticketMapper, UserMapper $userMapper) {
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$this->matrix = $matrix;
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$this->ticketMapper = $ticketMapper;
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$this->userMapper = $userMapper;
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}
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public function findAll(string $userId): array {
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$dbTickets = $this->ticketMapper->findAll($this->getOrCreateUser($userId));
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return array_map(function ($ticket) { return $this->resolveTicket($ticket); }, $dbTickets);
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}
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public function find($id, $userId): array {
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return $this->resolveTicket($this->ticketMapper->find($id, $this->getOrCreateUser($userId)));
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}
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public function create($title, $content, $userId): array {
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$matrixUser = $this->getOrCreateUser($userId);
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// FIXME: room must be joined on the remote support-platform Nextcloud
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$roomId = $this->matrix->createRoom();
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$this->matrix->setProperty($roomId, "upschooling.ticket", array(
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// id is to be set from the remote support-platform Nextcloud
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"title" => $title,
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"description" => $content,
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"status" => "open",
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"version" => "1",
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));
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$ticket = new MatrixTicket();
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$ticket->setMatrixRoom($roomId);
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$ticket->setMatrixAssistedUser($matrixUser->getMatrixUser());
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$ticket->setStatus("open");
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$ticket->setVersion(1);
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return $this->resolveTicket($this->ticketMapper->insert($ticket));
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}
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public function update($id, $title, $content, $userId) {
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throw new Exception("Not implemented");
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}
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public function delete($id, $userId) {
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throw new Exception("Not implemented");
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}
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/**
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* @param MatrixTicket $ticket the database object.
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* @return array a JSON serializable representation of the resolved ticket, for the frontend.
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*/
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private function resolveTicket(MatrixTicket $ticket): array
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{
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try {
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$matrixTicketContent = $this->matrix->getProperty($ticket->getMatrixRoom(), "upschooling.ticket");
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$ticketId = array_get($matrixTicketContent, "id", $ticket->getId());
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$title = array_get($matrixTicketContent, "title", "Untitled");
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$description = array_get($matrixTicketContent, "description", "");
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$lastModified = $this->matrix->getLastEventDate($ticket->getMatrixRoom());
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$matrixHelperUser = $ticket->getMatrixHelperUser();
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$matrixHelperUserName = $matrixHelperUser ? "Helfer Name" : "nicht zugewiesen";
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//FIXME : set $maxHelpTime somewhere as an option or at least available for other functions
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$maxHelpTime = 7 * 24 * 60 * 60 * 1000;
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$expirationDate = $lastModified + $maxHelpTime;
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return array(
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'ticketId' => $ticketId,
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'status' => $ticket->getStatus(),
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'lastModified' => $lastModified,
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'title' => $title,
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'description' => $description,
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'matrixHelferName' => $matrixHelperUserName,
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'expirationDate' => $expirationDate
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);
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} catch (MatrixException | RoomNotFoundException $e) {
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return array(
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'ticketId' => $ticket->getId(),
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'status' => 'error',
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);
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}
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}
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/**
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* @param $userId string Nextcloud user id
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* @throws MatrixException
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* @throws MatrixHttpLibException
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* @throws MatrixRequestException
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* @throws MultipleObjectsReturnedException
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* @throws \OCP\DB\Exception
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*/
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private function getOrCreateUser(string $userId): MatrixUser
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{
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try {
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return $this->userMapper->find($userId);
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} catch (DoesNotExistException $e) {
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$matrixUser = $this->matrix->registerNewUser();
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$matrixUser->setUserId($userId);
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$this->userMapper->insert($matrixUser);
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return $matrixUser;
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}
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}
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}
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